The Ultimate Guide for Remarketing Lists for Search Ads (RLSA) | Article – HSBC VisionGo
RLSA is a feature lets you customize your search ads campaign (Different Ad Copy/Landing Pages) for people who have previously visited your site.
Google Definition of RLSA
According to Google Definition, Remarketing lists for search ads (RLSA) is a feature that lets you customize your search ads campaign (Different Ad Copy / Landing Pages) for people who have previously visited your site, and tailor your bids and ads to these visitors when they’re searching on Google and search partner sites.
Why you should implement search remarketing strategy?
RLSAs can be used in various ways to help boost PPC performance. Here are some tips that you can take advantage of to boost conversions. To be honest, if your website is a brand new one, RLSA won’t help much as it takes thousands of site visitors to activate the list. In this case, don’t expect RLSA can make a huge difference here!
1. Increase bids for previous visitors or customers who are familiar with your brand
Now the standard use of RLSA is to increase bids on users who have already visited your site. It is predictable to have a higher chance of conversion if a user visited your site and browsed through the product/service details, price as well as the keywords related to your business. They are considered to be the potential and more valuable customers. Therefore, you should bid more aggressively to gain such potential customers.
2. Customized Message and Landing Page for Particular Users
Apart from modifying your bid in RLSA, you can tailor your ad text base on the principles that whether a user who visited your site before or completed a purchase. This is one of the others biggest benefits of RLSA. If you have a remarketing list of the users who completed a purchase, you can tailor the ad text and target to specific customers in an existing search campaign, such as offering them 10% off for next purchase.
3. Upsell the previously converted visitors
When you have excluded the converted users from the campaign, a new campaign is needed to target them. RLSA is a great way to upsell and increase customer lifetime value of converted users. This has a positive impact on customer retention rate. Thus, the campaign should be specifically aimed at the converted customers and target them with an ad copy focused on up-selling further products/services based on their previous interactions. For example, if they subscribed to your basic plan, you can upsell them using ad copy like “Upgrade to Premium Plan with extra 20 dollars/per month, limited time offer” etc.
4. Excluding previous customers
Another way to make use of RLSA effectively is to split campaigns between new users and existing users. By adding user who are already converted as an excluded audience, it provided you a better insight to allocate your campaign budget. Though new users require more resources to acquire, they are important for business growth. Existing users are a lot easier to upsell and provide you cheaper conversions to increase volume.
This account shows that remarketing campaigns occupy almost 50% of the conversions. Besides, conversion rates of the remarketing campaign are higher than the prospecting campaigns which are 2.47% and 0.37% respectively. In the aspect of cost, the remarketing campaigns took up around 20% of the cost to get 40% of the conversions.
According to this account, the search impression share is high. Remarketing ads target potential leads that are familiar with your brand. This can improve ad relevance leads to improved quality score and search impression share. In addition, remarketing ads costs relatively less than prospecting ads as the people who visited your site would have higher potential for conversion.
Getting Ready for RLSA
From a technical perspective, there are a few requirements you need to fulfil before enabling RLSA.
Here are the basic RLSA requirements:
- A remarketing list requires at least 1,000 cookies before it becomes active.
- You can use remarketing lists or customer match email address lists.
- The membership time limit for these lists is capped at 540 days.
- You can decrease your bids by as much as 90% or increase them by 900%.
How to set up RLSA ads campaigns
Adding remarketing lists to your search campaigns is simple. Remember to link your Google AdWords with your Google Analytics account first to get those data.
Before you create a RLSA campaign, you need to create the remarketing audience list. Go to ‘Audience Manager’, it will direct you to the panel.
Click ‘Audience Lists’ on the left and ‘Remarketing’, choose to add new remarketing audience list.
You can choose either website visitors from 30 days or up to 90 days, app users or YouTube users as well. You can also create your own custom list.
Go back to the panel, head to the search campaign or ad group of choice and select “Audiences” on the left. This will navigate you to the audience manager page where you can add, remove and place bid adjustments for all audiences. At the top, next to “Audiences”, there is a “Exclusions” tab, you can exclude specific audiences from your campaign by editing the filter.
After clicking on the edit, you will see the page as below, ‘Browse’ your list and choose remarketing audience.
Then it will show you the lists that you have created in ‘Audience Manager’. You just need to choose the audience that you want to include in your RLSA campaign and clock save. The campaign or the ad group will run with the targeted remarketing audiences that you set up.
You can use RLSA in different and creative ways. The following are something you should bear in mind at all times.
1.Increase bids when users have particular value to you.
2.Decrease bids when users aren’t valuable to you or to exclude them.
3.Customize Ad Copy/Landing Page for different kinds of remarketing lists.
Try to figure out your own RLSA strategy by taking reference from the above points!